IBM launches Mobile IPC
The fast moving, global and dynamic enterprises and organizations want improved business processes and speed in decision-making, through efficient and integrated business communication solutions in terms of workplace mobility and global reach of enterprise services.
The award winning and patented Telepo Business Communication solution seamlessly integrates mobile and fixed communication, VoIP (Voice over IP) and existing enterprise voice infrastructure, enabling information workers to cooperate efficiently in a global, multi-media and real-time environment.
While business users enjoy mobility, enterprises find issues with the increased use of mobile phones. They would like to enable the same services and call handling features, with the same end user experience, control and security, as within a corporate office, indepen¬dent of PBX provider and for any network and location. Moreover, for many enterprises communication spend is soaring as a result of increased mobile usage, especially roaming costs for travelling users.
Another trend in Business Communication is IP-based voice solutions. Dual mode mobile phones, supporting voice over WLAN/Wi-Fi networks, are readily available. These VoIP clients (such as softphones for PC, IP phones, SIP clients for mobiles, etc.) must also be supported by enterprise voice systems.
The solutions have a client server based architecture, supporting all major device platforms (such as Symbian, Windows Mobile and RIM Blackberry) and networks.
Some of the end-user services include:
• Advanced voice and video communication
• Unified messaging incl. Instant messaging
• Single number reach
• Personal call routing
• Presence
• Online directory services
• Conferencing
• Intelligent call & service routing
