Our end-to-end approach when designing and developing our software enables us to deliver unique capabilities in a consistent user experience. Our solution delivers the user centric experiences across all communication tools and functionalities that business users of today demand.
Telepo’s user centric approach and single number reach allow business users to be contacted on any devices through a single phone number.
The intelligent Media routing engine lets administrators and users automatically control how inbound and outbound voice calls are handled through an intuitive web interface.
The rich presence services give all users an at a glance status of all other users, such as busy, in meeting, speaking in phone, based on values specified by each company. Companies can also define their own group policies to manage visibility in the enterprise.
Our solution provides a full range of IP Centrex features, such call park, intercom calls, call recording, diversion bypass, call intrusion, call pickup, charging accounts, night mode schedules, call queues and interactive voice response, music on hold and more.
Telepo provides a complete mobile and fixed least cost routing service that selects the optimal call routing options across countries, networks and devices using tariff plans to select the best routes.
All our clients for PC, Mac and Smartphones offer a user-friendly directory search feature with results shown in real time as you type your search for names, skills, departments etc.
Our solution includes call center, attendant, IVR and hunt groups. Agents of these services can use their preferred mix of fixed, mobile and softphones when performing their role.
Visual voicemail, fax and call recording services enable end users to retrieve messages in the personal web portal interface of their softphone, web browser or smart phone.
Users within a company can use their PC, MAC and Mobile clients to communicate through Instant Messaging.
Telepo conference bridge services allow users to schedule and initiate multi-party conferences as well as easily join through ‘click to join’ links in calendar invites, SMS reminders and more.
Telepo Business Communication Solution (BCS) is designed to be deployed in public or private cloud environments. The software architecture is flexible to underlying technology and can operate stand alone on commercial off the shelf hardware, in a virtualized environment or as an application server integrated with operators’ IMS and IN architectures.
Telepo BCS is built for telecom grade requirements and is delivered through three major node types; Management Node, Service Node, Edge Node. It scales horizontally by adding nodes to the installation as volumes increase the multi tenant service provide modern restful APIs for integrations. Session Initiation Protocol (SIP), web and Internet technologies are central to the architecture of the solution that is also engineered to run securely over Internet and through firewalls. A role based web interface allows for multi-level Service Provider administration as well as Enterprise self-service administration tasks to be carried out in a controlled environment.
A user centric experience branded by our Service Provider partners is delivered in a consistent way across device types and clients. Clients are available for all leading smartphone platforms as well as PC and Mac.
Telepo Softphone+ for PC & MAC delivers sophisticated unified communication services for business users and attendants working in the office or remotely. The business-class communication client delivers the full range of IP PBX services in full high definition (HD) voice quality.
Telepo Mobile+ delivers a user friendly business communication application across all major smartphone platforms.